Planning that brings results to the stage and breathes life into metrics
The achievement of
great goals always begins with a conscious step. In the corporate, educational,
and institutional worlds, this step is called planning. But to plan is not
simply to write down goals on paper — it is to accompany the journey with
active listening, presence, creativity, and direction. In the Quasar K+
method, created by Antônio Carlos dos Santos, tracking objectives and
goals is more than a technical process: it is a living performance where the
protagonists are the people, and the script is written with science, culture,
and theater. This article presents, clearly and inspiringly, how strategic
tracking based on the OKR (Objectives and Key Results) model can be
adapted to the Quasar K+ universe, making performance management more
human, engaging, and meaningful.
In the traditional OKR
model, used by companies like Google, Intel, and Spotify, we find two central
elements: the Objective, which represents a clear and qualitative
intention; and the Key Results, which are measurable indicators used to
evaluate whether the objective is being achieved. The Quasar K+ proposal
does not abandon this structure but expands its scope by integrating tools from
neuroscience, active pedagogy, and theatrical art. In Quasar, the objective is
not a cold or imposed goal — it arises from a “scene movement,” from an active
listening of the context and the voices within the group. It is the moment when
the cast (the team) defines the plot (the mission) and the desires of the main
character: the collective.
A good example of this
application was seen in a credit cooperative in the interior of Minas Gerais,
Brazil, where the leaders decided to implement Quasar K+ to align their mission
with measurable outcomes. The first phase was marked by a “table reading” — a
theatrical expression that, in this methodology, represents a collective
listening session about the team’s dreams, pains, and hopes. From that moment,
an inspiring objective was crafted for the cycle: “To transform service
into an emotional and memorable experience for cooperative members.” The
emotional clarity of this objective — something fundamental in Quasar K+ —
already represented 50% of the realization energy.
To unfold the
objective into concrete results, Quasar K+ proposes the creation of Scene
Indicators (ICs) — a symbolic reinterpretation of OKR's Key Results. Each
Scene Indicator is associated with a measurable, yet performable, action — that
is, one that can be represented through gestures, speech, and attitudes in the
team's daily routine. For instance, one IC defined by the cooperative was:
“Reduce waiting time by 30% by the end of the quarter.” However, this indicator
was dramatized through an internal theatrical scene, where employees acted out
the ideal service experience, highlighting rhythm, eye contact, body language,
and verbal warmth. The result? A goal that stopped being just a number and became
a living practice.
This tracking is done
through short cycles and scenic rituals. Instead of formal, rigid meetings,
Quasar K+ proposes Creative Tracking Circles, which function like
rehearsal sessions. In each gathering, participants share their progress,
challenges, and emotions. They are encouraged to talk about the backstage of
the scene — what’s not in the reports but directly affects performance. The
methodology includes the practice of “replaying the scene” when necessary: if a
result is not achieved, it is reenacted, reinterpreted, adjusted. This practice
values emotional and cognitive plasticity, as studied in neuroscience (Doidge,
2007), and counters the culture of failure linked to error.
In his book “Strategic
Communication: The Art of Speaking Well,” Antônio Carlos reinforces the
importance of storytelling in building effective strategies. In Quasar K+,
objectives are not just written: they are told, performed, and lived. In
each cycle, leaders are invited to build symbolic scripts that connect
indicators to the team’s purpose. The use of metaphor and poetic imagery helps
with memory retention, engagement, and deep understanding of what's at stake.
This aligns with cognitive psychology research that shows the power of mental
imagery in reinforcing memory and motivation (Paivio, 1986).
Moreover, Quasar K+
introduces a system called Voices in Motion, inspired by the ThM
(Theater Movement) methodology, in which team members express their
progress through body-based dynamics. In this approach, indicators such as
“client satisfaction level” or “meeting deadlines” gain physical
representations — gestures, postures, and movements — that enhance the
emotional reading of the organizational climate. This boosts empathy and team
cohesion, as evidenced by research in embodied cognition (Gallese & Lakoff,
2005).
Another essential
aspect of Quasar K+ is the promotion of sensitive and constructive feedback,
replacing harsh performance reviews with compassionate listening. Here, the
influence of the Mané Beiçudo Puppet Theater (TBMB) comes into play, in
which feedback is symbolized by puppets. A manager, for example, can express
dissatisfaction with an indicator using a puppet’s voice and body, creating a
lighter, symbolic, and more effective atmosphere. This practice draws
inspiration from Paulo Freire’s Pedagogy of Autonomy and Viola Spolin’s theater
games.
All of this is
documented not only in spreadsheets but also in Scene Journals, where
participants record weekly reflections, achievements, and insights. These
records are used in impact analysis sessions, but they also become part of the
organization’s living memory. As Antônio Carlos states in “Moving Letters:
The Art of Writing Well,” writing is organizing thought with soul — and
tracking goals can be a poetic act too.
In short, tracking
objectives and goals within the Quasar K+ method is a continuous, creative, and
transformative process. It honors the core of OKR while expanding it with art,
emotion, and science. By turning indicators into scenes and goals into
movements, this methodology offers leaders and teams a new way to plan with the
body, mind, and heart. And perhaps, as in the best theater plays, the most
surprising ending is realizing that true transformation happens behind the
scenes, where listening, affection, and shared creation give new meaning to
every small result, turning it into something grand and profoundly human.
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