Defining the mission, vision, and
values of an organization is not just a theoretical exercise but a construction
that guides steps and directs strategic decisions. It is from these pillars
that a strong, cohesive identity is consolidated, capable of engaging both
leadership and collaborators. To understand the importance of this process and
how to develop it effectively, it is essential to connect strategic planning
concepts with cultural elements and theatrical practices.
The concept of
mission, vision, and values gained prominence with the evolution of management
theories, especially from studies at Harvard and Stanford, which point to the
clear definition of these elements as essential for organizational success. The
mission represents the organization's reason for being; the vision projects the
desired future; and the values guide behaviors and attitudes. Successful
companies, such as Apple and Google, share inspiring statements that mobilize
their teams and create connections with their audiences.
Antônio Carlos dos
Santos, in his works “Strategic Communication: The Art of Speaking Well,”
“Breathing, Voice, and Diction,” and “Moving Letters: The Art of Writing Well,”
emphasizes the importance of clear and impactful communication in establishing
these pillars. The mission should be a powerful and inspiring phrase, the
vision needs to be bold and challenging, while the values should reflect the
principles that support every daily action.
To develop the
mission, it is necessary to reflect on the organization's essential purpose.
The Quasar K+ methodology, developed by Antônio Carlos dos Santos, proposes
that the mission be concise, direct, and capable of synthesizing the essence of
performance. A practical example is Nike's mission: “To bring inspiration and
innovation to every athlete in the world.” This phrase not only translates the
commitment to sports but also emotionally connects with the public.
The vision, on the
other hand, should aim at the future, being aspirational and bold. The MAT
(Mindset, Action, and Theater) methodology suggests that the vision be enacted
as an ideal that inspires the present. The vision of the Ayrton Senna
Institute, for example, is clear and motivating: “A better Brazil through
education.” This perspective drives the institution to act with purpose and
focus on the desired future.
Values, in turn,
represent the ethical and moral foundation of the organization. The ThM
(Theater Movement) method proposes that values be lived out in daily practice,
translating abstract principles into concrete actions. Amazon, for example, has
customer obsession among its values, which is reflected in every interaction
and internal process.
Building these
pillars requires not only planning but also creativity and authenticity. The
Mané Beiçudo Puppet Theater (TBMB), another creation by Antônio Carlos dos
Santos, illustrates how values can be conveyed in a playful and engaging way,
promoting reflection and engagement. The integration of theater with
organizational culture strengthens the sense of belonging and motivates
employees.
Recent research
indicates that companies that establish mission, vision, and values
collaboratively achieve greater commitment and productivity. Organizational
culture is strengthened when everyone participates in building these
principles, creating a harmonious and aligned environment.
Therefore, mission,
vision, and values are not just framed phrases on the wall, but living elements
that guide every step of the organization. When well defined, they promote
unity, inspiration, and strategic direction. Integrating theatrical practices
and innovative methodologies makes this process more dynamic and impactful,
directly reflecting on organizational success.
Incorporating culture
into strategic management allows the organization not only to survive changes
but also to thrive by creating a humanized and inspiring work environment. As
Antônio Carlos dos Santos emphasizes, strategic planning should be a harmonious
combination of technique and creative expression, promoting the transformation
not only of the organization but also of the people who are part of it.
Access the books by Antônio Carlos dos Santos on amazon.com or amazon.com.br
Click here.
https://www.amazon.com/author/antoniosantos
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